ecommercio
Orders & shipping

From order to parcel, with nothing re-typed.

Views filtered by status, partial shipments, orders taken over the phone, carriers and pickup points, invoices compliant with French regulation: the whole logistics back office in a single flow.

Colissimo · Chronopost · Mondial RelayPickup pointsAutomatic PDF invoiceVAT 5.5 / 10 / 20%
See a demo
Dashboard

Every order in the right queue.

Search by number, customer, email or product. Filters by date, amount, payment status and carrier, with CSV export in one click.

Pending
Confirmed
Shipped
Partial shipments
Consolidated orders
Cancelled
01

Complete order record

Customer, address, products, amounts, VAT, promo codes applied and delivery method on one screen.

02

Timestamped history

Every status change is dated and signed by whoever made it — useful in a dispute.

03

Still editable

Add or remove an item after the order is placed, without going back to the customer.

04

Internal notes

Comments visible to your team only, never to the customer.

Offline sales

An order taken over the phone is entered here.

Selling by phone, in a physical shop or in B2B: you create the order straight from the back office. It joins the same logistics flow, the same invoicing and the same statistics as orders from the site.

Search products and variants just as on the store
An existing customer selected, or created on the spot
Discounts and promo codes applied by hand
Choice of payment method and carrier
Order #10428
Created in the back office · phone sale
Confirmed
Lisbon sofa — natural linen
Ref. CAN-LIS-LN · ×1
€890.00
Matching cushion
Ref. COU-LIS · ×2
€58.00
Colissimo delivery
Mainland France zone
Free
Total ex. VAT€790.00
VAT 20%€158.00
Trade customer discount-€45.00
Total inc. VAT€903.00
PDF invoice sentInternal note added
Shipping

Your delivery charges, your rules.

Three ways to calculate — flat rate, weight, advanced rules — combinable by zone, by carrier and even by product.

Carriers
Colissimo, Chronopost, Mondial Relay and your usual carriers, shown or hidden as you choose.
Geographic zones
Rates by country and by zone, with as many zones as you need.
Weight-based rates
Charges calculated on parcel weight, or as a flat rate, or product by product.
Advanced rules
Pallet, bulk, cart value: the fairest rule applies automatically.
Free delivery
A configurable order threshold makes delivery free — the simplest lever on average basket.
Pickup points
The customer picks their pickup point during payment, without leaving the checkout.
Parcel tracking
The carrier's tracking number is recorded and passed to the customer at each step.
French invoicing

Compliant invoices, without thinking about it.

Sequential numbering, VAT at the right rate, legal wording and archiving: your accountant has nothing to redo.

See the payment methods
Automatic, sequential invoice numbering
VAT calculated at each product's own rate: 5.5%, 10%, 20%
PDF invoice in your store's colours, with a customisable template
Sent to the customer automatically by email, or in one click from the order
Every invoice archived and downloadable at any time
Prices shown with or without VAT, depending on your customers

Let's talk about your logistics.

Tell us how you ship today: we will set up your carriers, your zones and your free-delivery thresholds before you go live.

Talk to an expert Chase abandoned carts
Orders, shipping and French invoicing — Ecommercio