A CRM built into the store: purchase history, pricing groups, moderated product reviews, back-in-stock alerts, automatic emails and SMS, messaging and support tickets. With no external tool to connect.
VIP, wholesale, trade: create your groups, give them a standing discount or a price grid, and the store adapts the moment the customer signs in.
Contact details, multiple delivery addresses, order history and total amount spent.
Standing discounts and price rules applied to a whole group: VIP, wholesale, trade.
A discount granted to one specific customer, with a validity period, applied the moment they sign in.
Filter by name, email, group, number of orders or lifetime revenue.
A "Notify me when available" button on out-of-stock items, with an automatic email when stock returns.
Compare how your segments buy and spot your best customers.
Reviews are collected on the store and pass through your moderation. You reply publicly, you let anything above a star count publish itself, and the "Verified purchase" badge marks out genuine buyers.
Delivered in two days and the fabric matches the photos exactly.
Thank you Camille! We will pass this on to our workshop.
HTML templates customisable in your colours, dynamic variables and a test send before you switch them on.
Confirmation and dispatch sent by SMS through Twilio, with reusable templates and a send log.
The channel your customers actually read, for order notifications and quick exchanges.
Subscriber list with opt-in, Brevo sync, segmentation by buying behaviour and campaign statistics.
Internal messaging and a ticket system built into the back office: you answer with the order in front of you, and you measure your response time.
Reviews, back-in-stock alerts, reminders and loyalty work together. We show you how to chain them across your catalogue.
