The detailed catalogue
What the software does, plan by plan.
The Ecommercio core
All plans34 rowsOur platform was built so you can open an online store without the technical constraints that usually come with it. Fast start guaranteed.
Hosting & maintenance
- Datacenters located in France
- SSL certificate included
- Daily backups
- Security updates applied automatically
- Technical support included in every plan
Domain name
- Buy your domain name during sign-up
- Or connect your existing domain
- Automatic check when going live
Mobile app (PWA)
- The store installs on the phone
- No app store submission
- Same catalogue, same cart, same customer account
Migration from another platform
- Import of your products, customers and orders
- From Shopify, WooCommerce or PrestaShop
- Redirects preserved so no SEO is lost
Multilingual storefront and back office
- Your storefront in several languages
- Back office translated into 8 languages
- Every team member works in their own language
- VAT handling per country
Team, roles & permissions
- Create an account per team member
- Rights granted section by section
- Specific rights on App Store modules
- Activity log: who changed what, and when
App Store access
- Over 100 modules you can switch on at any time
- One-click activation, no development
- Marketing, logistics, accounting, marketplaces, social networks
- Sage, Ciel and EBP connectors
Configure editorial content
- Manage static pages
- Manage your site's news items
Messaging module
- Contact requests handled by department
- Messages received / messages sent
- Automatic replies managed
Two-factor authentication (2FA)
- Second factor required at sign-in
- Can be enforced for your whole team
Starter begins here
From Starter140 rowsEverything below is included in the Starter plan — and therefore in the other three. This is the store itself: orders, products, customers, logistics and invoicing.
Manage your orders
- Orders awaiting confirmation
- Confirmed orders
- Orders awaiting dispatch
- Partial shipments
- Orders shipped
- Orders cancelled
Categories & products
- Unlimited physical products
- One product in several aisles
- Product change logs
- Stock management
- Unlimited categories and sub-categories
- Attributes and variants
- Automatic variant generator (only on ecommercio)
- Brand management
- Suppliers and manufacturers
Media
- Ads, video, logos, images, sliders…
- All your media in a single module
Configure your store
- Your store settings
- Setup for aisle, brand, promotion, search and cross-selling pages
- Layout and image handling
- Delivery and documents section
- Advanced configuration, look and style
- VAT handling and order process
- Payment methods
- Opening hours
- Customer accounts, carriers, warehouses and shops
WEBSITE CONFIG module
- Visual configuration of the store
- Home page, category pages, product pages
- Header, colours, typography
HomePage Builder
- Configure your home page without limits
- Default layout
- Custom layout
- Add / remove / edit sections
Navigation module
- Several menus managed
- Images added inside the menu
- Custom links added
Logistics module
- 3 ways to handle delivery charges
- Flat rate
- Parcel weight
- Advanced (pallet, bulk…)
- Manage your carriers
PDF invoicing module
- Invoice received as an attachment
- Invoice downloads
- Sent to the customer by email
Header Builder
- Build your store header row by row
- Logo, search, account, wishlist, cart: where you want them
- Ready-made templates or free composition
- Header sticky on scroll
Mega Menu Builder
- Drag & drop mega menu
- Rich menus across several columns
- Highlight categories, brands or promotions
Advanced product management
- Product page management (10 tabs: general, references, images, video, cross-selling, promotions, media, labels…)
Custom page builder
- Create free-form pages, with no imposed template
- Same blocks as the home page
- Pages optimised for search engines
Order features
- The option to overrule an order
- Assign a tracking number to an order
- Email notification at every dispatch stage
- Bank transaction number reported back
- Flag a parcel as shipped or pending
- Contact regarding all cancelled products
- Order sorting options
- A search field offered at every stage
PDF invoicing module
- View every customer invoice
- Download an invoice as a PDF file
- Send the invoice to the customer by email
- Sorting options across all invoices
- A unique invoice number for each order
Editorial content features
- Create static pages
- Create editorial content
- Add, edit or delete an editorial page
- Create a press review
- Create a video gallery with the video's HTML code or YouTube ID
- Create news items with a stamp or thumbnail
- The option to add links
- Tuned for search engines
Customer features
- Manage your customers
- Edit customer contact details
- Issue a customer code
- Find a customer by email, surname, first name, customer number…
- View a customer's order history
- Send an email straight from their customer record
- Mailing list
- Grant a discount to your trade customers only
Product features
- Create, edit or delete a product and/or an aisle
- Stock managed per reference
- Add attributes and variants (colour, size…)
- Create a product family
- Create a product bundle
- Column sorting
- Control the display order of items in an aisle
- Duplicate a product with its references and its images
- Add video, images or editorial content
- Offer related products through cross-selling
- A quick reference management tool
- A bulk editing tool
- Sort aisles by item count or by name
- Choose how many items per page
- Choose how many columns per aisle
- Choose which fields appear as filters
- Manage the aisle's featured list
Delivery charge features
- Manage and add several carriers
- Show or hide carriers on your store
- Delivery charges managed by country
- Add several countries
- Charges calculated by parcel weight, flat rate, or individually per product
- Grant an order discount in euros or as a percentage
- Manage your collection points and outlets
- Add addresses and opening hours for your physical shops
Store features
- Payment by card, PayPal, bank transfer or cheque
- Show your store's prices with or without VAT
- Choose the VAT rates
- Change how the aisle page displays (headers, number of columns, items per page and display order)
- Change how the brand page displays (items per page, headers, columns per page)
- Change how the promotion page displays (number of pages, items per page and display order)
- Cross-selling configuration
- A watermark applied to every product page
- Email alert when stock runs out
- Let the customer choose their delivery dates
- Show a pop-up when an item is added to the cart
- Discounts for trade customers
- The option to save searches
- Delivery time configured across the whole store
- General site layout configured
Navigation menu features
- The option to add a section
- Customer menu managed up to three levels
- Drag-and-drop menu
- The option to change an aisle's URL
- The option to add editorial pages to the menu
- The option to delete aisles or categories
Built-in messaging
- Contact requests handled by department
- View the messages received
- Manage automatic replies
- Send email straight from the back office
- The option to delete selected messages
- Show read, unread or replied messages only
- The option to print emails
- View the conversation history
- A signature added automatically
What Standard adds
Standard83 rowsEvery Starter feature, plus:
Statistics module
- Manage your statistics
- View your statistics by country, by product or by customer
- Custom statistics builder
Run promotions
- Manage your promotional offers
- Manage your labels
- Manage promotional zones
- Generate promo codes
- Product promo codes
Data export module
- Customer export
- Invoice export
- Order export
- Product export
- Export your newsletter subscribers
- Export your customer data
- Export your invoice data
- Export all your invoices
Configure your search rankings
- Your rankings by category
- By page, by category, meta tags, URLs
Newsletter module
- Newsletter Builder integration
- Create your newsletter from within ecommercio
- Review your send statistics
Advanced product management
- Custom fields on your product pages
- Bulk editing of your SKUs
Click & Collect and in-store pickup
- Manage your goods collection points
- In-store pickup offered at checkout
- Opening hours and addresses of your stores
Statistics features
- View your statistics in real time and to date
- View statistics for a product family
- Revenue statistics by country
- Statistics on best customers and best customer groups
- Statistics on best products, best brands, best aisles
- Custom statistics builder
- View your Analytics statistics
- Google Analytics & Ads module
Export features
- Data export
- Order export
- Statistics export
- Export your customer data as CSV or XLS
- Export your newsletter subscribers
- Export your invoice data
- Export products and re-import them
- Choose which fields to export
- Customer export: choose which customer group to export
Newsletter features
- Create a newsletter
- Send to a predefined or preselected group
- Choose from several newsletter templates
- Add products by reference, ID or product name
- Add the subject line
- Add a link
- Add an advertising banner
- Send a test to several email addresses
- Preview the newsletter before sending
- Review newsletter statistics
Promotion features
- Add a promotion
- Add a label to your promotion
- Change the promotion or its price
- Stock handling when creating a promotion
- Apply a promotion to a single product reference
- Set how long the promotion runs
- A list of every active promotion
- Several promotional slots managed
Search ranking features
- Manage your search rankings
- Add title tags to every aisle, product and editorial page
- Add meta descriptions to every aisle, product and editorial page
- Robots settings
- Manage default title and meta description tags
- A list of all your ranking reports
- Your rankings by category
- By page, by category, meta tags, URLs
Loyalty programme
- Create gifts
- Create promo codes
- Create product promo codes
- See how many times a code was used
- Exclude aisles that do not qualify for discount codes
- Control how often a promo code recurs
- Give a promo code to a group of customers
- Stack several promo codes
Customer groups
- Create multi-criteria customer groups
- Prices and discounts applied per group
- Target your campaigns by group
Customer account settings
- Fields required at sign-up
- Manual or automatic account approval
- What the customer sees in their account area
What Business adds
Business35 rowsEvery Starter and Standard feature, plus:
Custom tabs on the product page
- Add your own tabs to every product page
- Instructions, composition, care, warranty…
- Shared content or per-product content
Blog builder
- Unlimited posts, with categories and tags
- Block-based layout
- Posts linked to your products
Google Drive sync
- Your media pulled from your Drive
- No more one-by-one uploading
Loyalty programme
- Referral management
- A discount for both referrer and referee
- View the list of referrals
- View the vouchers issued through referrals
- Customer gift management
- Gift system managed
Per-customer discounts
- Grant a discount to a specific customer
- Discount reserved for business customers
- Discount in euros or as a percentage
World map
- Revenue by country, on a map
- Country-by-country comparison over the chosen period
- Spot the markets worth opening
Report builder
- Build your own reports
- Cross products, customers, periods and countries
- Saved, reusable reports
Per-product discount codes
- A code limited to one specific SKU
- Exclude categories that should not apply
- Can be combined with another code
Conditional discounts
- Discount triggered by cart total
- Discount by quantity purchased
- Stackable, date-bound conditions
Invoice customisation
- Your logo and colours on the invoice
- Legal notices and payment terms
- Numbering and footer under your control
Data feeds
- Automatic export of your catalogue
- Formats expected by price comparison sites and marketplaces
- Scheduled updates, hands-free
What Premium adds
Premium14 rowsEvery feature in the software, including:
Artificial Intelligence features
- Writing of your product descriptions
- Image generation for your store
- Translation of your content
Marketplaces and social networks
- Amazon integration
- Instagram Shopping integration
- Catalogue pushed from your back office
Google Services integration
- Analytics tracker enabled for conversion rates
- Google Analytics statistics
- Google Search Console and Google Merchant
Priority support
- Your requests handled first
- Dedicated account manager
App Store add-ons
Optional15 rowsAvailable on any plan, billed separately. Over a hundred modules in the catalogue.
E-mail delivery for your campaignsApp Store add-on
- Connected to the main providers (Mailjet, Sendinblue, Sendgrid, Mailchimp)
- Brevo, Mailjet, Mailchimp, Sendgrid
- The newsletter builder is included in the plan; only delivery goes through a module
Multi-storeApp Store add-on
- Several stores from a single account
- One store per country: language, store currency, VAT and carriers to match
- Switch between stores without signing in again
Store featuresApp Store add-on
- Subscription payment system managed
Abandoned cart recoveryApp Store add-on
- Recovery of an abandoned cart
- Discount on an abandoned cart, with a discount percentage
- Email notification of the discount offered
- Abandoned carts kept for a month
Loyalty programmeApp Store add-on
- Loyalty points switched on
Multi-currencyApp Store add-on
- Prices shown in the visitor’s currency
- European Central Bank exchange rates
- Cart and checkout keep the store’s currency